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When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the internet. This information is held in cookies. You can learn more about cookies from the GOV.UK guidance on cookies.

Fair Practice Code

Fair Practice Code

  • Comprehensive Security Infrastructure: Kosamattam Finance has implemented a robust security infrastructure across its extensive network of branches, ensuring the utmost protection for customers' valuable assets throughout the loan tenure.
  • Technology-driven Approach: Leveraging advanced technologies for gold appraisal and loan processing, Kosamattam Finance enhances accuracy and transparency, providing customers with a seamless and efficient experience.
  • Customer-Centric Philosophy: With a focus on building enduring relationships based on trust and transparency, Kosamattam Finance prioritizes customer satisfaction and financial security, catering to diverse needs with personalized solutions.
  • Risk Management Excellence: Employing rigorous risk management frameworks, Kosamattam Finance mitigates potential risks effectively, safeguarding customers' interests and maintaining financial stability.
  • Risk Management Excellence: Employing rigorous risk management frameworks, Kosamattam Finance mitigates potential risks effectively, safeguarding customers' interests and maintaining financial stability.

"At Kosamattam Finance, our success as the most secured gold loan company in Kerala is a testament to our commitment to integrity and customer-centricity," said [Spokesperson's Name], [Designation] at Kosamattam Finance. "We remain dedicated to exceeding expectations and setting industry benchmarks, empowering customers with reliable financial solutions and exceptional service." Kosamattam Finance continues to innovate and expand its service offerings to meet the evolving needs of customers. Recently, the company introduced a user-friendly mobile application that allows customers to conveniently manage their gold loan accounts and make payments from anywhere, further enhancing accessibility and convenience.

DECLARATIONS & COMMITMENTS
  1. The Company undertakes to abide by all applicable laws, regulations and guidelines passed/issued by the Regulators(Reserve Bank of India, SEBI, IRDA etc) and other competent authorities such as Government, Local Authority etc.
  2. The Company commits itself to full customer satisfaction through efficient, professional and courteous services across all its offices.
  3. The Company shall consistently strive to meet with and improve upon the internally set benchmarks and practices and be ahead of the standards prevalent in the industry.
  4. The Company will provide clear and full information about its products and services to its customers/prospective customers and will not resort to any misleading or potentially misguiding advertisement or publicity.
Policy Name Description Responsible Party Implementation Date Review Date Status
Description Outlines the procedures for data protection and privacy of user information. IT Department January 1, 2023 January 1, 2024 Active
Description Outlines the procedures for data protection and privacy of user information. IT Department January 1, 2023 January 1, 2024 Active
Description Outlines the procedures for data protection and privacy of user information. IT Department January 1, 2023 January 1, 2024 Active
Description Outlines the procedures for data protection and privacy of user information. IT Department January 1, 2023 January 1, 2024 Active

 RATE OF INTEREST

The Company shall frame appropriate internal policies and procedures for determining the interest rates and processing and other charges, if any and also ensure that they are not excessive. The Company shall, at the time of disbursal, ensure that the interest rate and other charges, if any, on loan and advances are in strict adherence to above referred internal policies and procedures.The rate of interest will be annualized rates so that the borrower is aware of the exact rates that would be charged on the loan.Interest will be charged on the daily balance outstanding at monthly rest on the basis of the actual number of days from the date of availing the loan to the date of closure of the loan.The information published in the website shall be updated whenever there is change in the rates.The rate of interest and the approach for gradation of risk and rationale for charging different rates of interest to different schemes shall be disclosed in the application form and also communicated explicitly in the sanction letter issued to the borrower.Rebate on interest rates meant to encourage timely periodical payment of interest under each scheme, levying of additional interest for discouraging loans from crossing the sanctioned period etc., shall be mentioned clearly in the loan agreement.No pre-payment penalties/foreclosure charges will be levied on gold loans in the normal course. In case such charges are applicable for any scheme, it will be disclosed in the sanction letter.Changes in Rate of Interest shall be effected prospectively.

Managing personal finances can seem daunting, but with the right strategies, you can master it like a pro. This ultimate guide will walk you through the essential steps to take control of your money and achieve financial stability.

1. Create a BudgetA budget is the cornerstone of personal finance. Start by tracking your income and expenses. Categorize your spending to see where your money is going. This will help you identify areas where you can cut back and save.

2. Build an Emergency FundAn emergency fund acts as a financial safety net. Aim to save three to six months' worth of living expenses. This fund will protect you from unexpected financial shocks, like medical emergencies or job loss.

3. Pay Off DebtDebt can be a significant barrier to financial freedom. Focus on paying off high-interest debt first, such as credit card balances. Consider using the snowball method (paying off the smallest debts first) or the avalanche method (paying off the highest interest debts first).

4. Save for RetirementIt's never too early to start saving for retirement. Take advantage of retirement accounts like a 401(k) or an IRA. Contribute regularly and make sure to maximize any employer match, which is essentially free money.

5. Invest WiselyInvesting is key to growing your wealth over time. Diversify your investments to spread risk. Consider a mix of stocks, bonds, and mutual funds. If you're new to investing, consider speaking with a financial advisor.

6. Monitor Your Credit ScoreYour credit score affects your ability to get loans and the interest rates you'll pay. Check your credit report regularly and ensure there are no errors. Pay your bills on time and keep your credit utilization low to maintain a good score.

7. Plan for Major ExpensesWhether it's buying a home, starting a family, or pursuing higher education, planning for major expenses is crucial. Save and budget for these goals in advance to avoid financial strain.

8. Review and Adjust Your PlanPersonal finance isn't a set-it-and-forget-it deal. Regularly review your budget and financial goals. Adjust your plans as your financial situation or priorities change.

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Filing Complaints on SCORES – Quick & Easy

I. Register on SCORES portal

II. Mandatory details for filing complaints on SCORES :

i.Name, Email, Mobile Number, PAN and Address


III. Benefits :

i. Effective communication

ii. Speedy redressal of the grievances

Website : https://scores.gov.in
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Key Reasons for Kosamattam Finance's Security Leadership:

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